Lots of individuals who begin using their first web hosting account, or switch companies, often have questions concerning how specific things are executed or bump into problems when setting up various things such as emails, website settings, etc. That’s why, some web hosting providers have prepared documentation with frequently asked questions and issues so as to help their clients get info swiftly and seamlessly. Consequently, the client care staff can focus on actual issues that some clients may be experiencing, since the solution for the smaller things will be available online and clients will be able to easily handle them without contacting the technical support staff. Having in-depth documentation is exceptionally important, particularly for new users with no previous experience at all, as the hosting service involves a huge number of features and many individuals can get baffled about what action to take. A good information repository can both help you perform the procedures that you wish and become aware of how the web hosting service works in general.
Extensive Online Documentation in Shared Web Hosting
All Linux shared web hosting that we are offering feature a comprehensive knowledge base where you can find all you need to know with regard to your hosting account. Irrespective of whether you are aiming to create a brand-new database, to forward a domain name using an .htaccess config file or to create an email address on your desktop computer or phone, you can just check our step-by-step help articles and all the information that you need will be there. When you open a particular section of your Hepsia hosting Control Panel, you will see articles that pertain to the features that you can access through it. In case you wish to see the whole article archive and get familiar with all the features that Hepsia offers, or only to read general information about the hosting service, you can explore the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost best to cover any challenge that you may possibly face, but in case you don’t find the information that you are looking for, you can always contact us, as our customer service team members are available to you day and night.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated packages, will permit you to access the extensive online support documentation that we have prepared for you. The articles offer generic information about our services, how-to manuals about the various functions that you can access, together with troubleshooting guidelines that can help you solve common problems that you may confront. The topics that we’ve included encompass practically everything, from uncomplicated things such as how to host a brand new domain name in the account, to more elaborate ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right side of the page that you’re on, whereas the entire article archive can be accessed through the all-inclusive Help section.