A 99.9% Server Uptime
Our shared web hosting system is based on a dependable, enterprise–class hardware configuration and a strongly tweaked Linux distro. So, irrespective of what your site is, or how many visitors you have, or even if there’s a DoS assault, our hosting servers will remain up and your sites will stay accessible online.
All Linux shared web hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is very important to also build your own network architecture. For this reason, we set up a custom–configured internal network in all our data centers. Relying on first–rate Juniper routers and switches, our internal network allows for otherworldly fast data transmission speeds and is completely redundant.
Because of this, you will take advantage of a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, no matter which hosting package you’ve picked.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have given our best to lower all potential risks with our cloud hosting plans and irrespective of the fact that we provide first–rate customer support, there are times when the client simply isn’t pleased with what we have to offer. Or he has to migrate to a more robust hosting service, such as a virtual private server or even a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not fully pleased, we will give you a reimbursement.
24/7 Technical Support
If you happen to operate a web hosting company, your tech engineers are of vital importance. Because of this, we have mindfully gathered a highly competent team of customer service technicians, each with many years of practice behind his back. With their help, our company offers 24x7 support with all our web hosting services.
And not just that, our company offers a 1–hour response time guarantee. All queries are answered within an hour and our average ticket response time is less than 20 minutes!